Purpose: To investigate the patients’ perspectives regarding the introduction of the electronic medical record into use in an ophthalmologic hospital and its impact on the doctor/patient relationship. Methods: The cross-sectional study analyzed the impact of the electronic medical record on the doctor-patient relationship based on the patients’ opinions after electronic medical record implementation compared with use of traditional paper records. The same doctor attended all patients and completed questionnaires during patient interviews that analyzed empathy, punctuality, efficiency, information clarity, doctor […]

Objetivo: Investigar as perspectivas dos pacientes em relação à introdução do prontuário eletrônico em uso em um hospital oftalmológico e seu impacto na relação médico / paciente. Métodos: O estudo transversal analisou o impacto do prontuário eletrônico na relação médico-paciente com base na opinião dos pacientes após a implementação do prontuário eletrônico em comparação com o uso de registros tradicionais em papel. O mesmo médico atendeu a todos os pacientes e completou questionários com pacientes que analisaram empatia, pontualidade, eficiência, […]

Objective: To evaluate the incidence of a software program package at Brazilian public eye care institutions through an online survey. The package is made up of the institutions’ websites, electronic medical records, regulatory assistance control system and the preoperative scheduling system. The aim is to analyze if this type of software facilitates the provisioning of eye care services, the patients’ surgical procedure agenda, and access to information about the patients. Methods: Public health care institutions with eye care services were […]